About Us: Join one of the UK's leading salon chains, with a reputation for excellence in customer service and a commitment to providing top-notch salon experiences. Our company, with multiple branches across the country, is dedicated to staying at the forefront of beauty and style trends, offering our clients the best in salon services.

Job Overview: We are seeking a dynamic and experienced Senior Salon Advisor to oversee and enhance the operations of our salons. As a key member of our team, you will be instrumental in shaping the client experience and maintaining the highest standards of service and professionalism.

Key Responsibilities:

• Oversee daily salon operations and ensure exceptional service standards.
• Mentor and support salon staff, fostering a positive and productive work environment.
• Collaborate with management to develop and implement strategies for business growth and client retention.
• Stay abreast of industry trends and advancements, incorporating new techniques and products into salon offerings.
• Handle client concerns and feedback, ensuring satisfaction and loyalty.
• Conduct regular staff training sessions and performance reviews.
• Work closely with marketing teams to promote salon services and special events.
• Ensure compliance with health and safety regulations.

Qualifications:

• Proven experience in a managerial role within the beauty or salon industry.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Knowledgeable in current beauty trends and salon best practices.
• Business acumen with a flair for creativity and innovation.
• Proficient in salon management software and MS Office.
• Flexibility to travel between various branch locations.

What We Offer:

• Competitive salary and performance bonuses.
• Opportunities for professional development and career advancement.
• A dynamic and supportive work environment.
• Employee discounts on salon services and products.

Pay is approx £31,000 per annum